Dear Lenny, Kim and all involved,
My wife and I wish to thank you for the excellent customer service and follow up. You are one of the best organizations in Australia.
During every conversation with Kim, she was extremely professional, keeping her calm in trying situation. I have to commend you and Lenny for the professional attitude. When I came to pick up the bags from your Sydney location, I was greeted with a smile.
Please keep up the good work and continue to flourish. Australia needs more organizations like yours to bring its customer service standards up.
I will always remember to recommend your organization to all my contacts.
Thank you.

Just wanted to say a huge thanks for processing my order as promised and your understanding that we were traveling shortly, therefore, relied on the luggage being processed and delivered. The luggage was delivered yesterday. Everyone that I spoke with was very friendly and quite helpful which is a requirement in today's competitive business environment.
I have no hesitation in recommending LuggageGear

Hi just wanted to say how i love your customer feedback and how easy your website is to navigate and the fact that you offer so many payment options ....

Dear sir
Thank you for your prompt attention to the above order - ordered on 4/4/2011, delivered on 7/4/2011.
Completely satisfied!
Well done!

Dear Sales,
Cases received yesterday. Just like to thank you for your excellent service.
We will certainly recommend you to our friends & we will look you up when we need more luggage.
Regards